Events Refund Policy

Events Refund Policy

As a fellow small business owner, I’m sure you understand that there are significant upfront costs involved in running any event, particularly in-person ones.

We kindly ask that you read our refund policy carefully before purchasing your ticket and reach out if you have any questions or concerns. It’s important to us that you feel fully informed and comfortable with your purchase.

Please also keep in mind that requests for refunds outside of our policy cannot be accommodated, so we encourage you to review these terms thoroughly before making your purchase.

In other words, we appreciate your understanding and hope that you’ll treat our small business as you would want yours to be treated.

While this policy may seem strict, experience has shown us that clear communication from the outset helps avoid any misunderstandings later on.

Refunds/Exchanges

Ticket refunds/exchanges: We do not offer refunds on event tickets. However, we do provide the option to transfer your ticket to a colleague if you’re unable to attend. To transfer your ticket, please provide us with the name and email address of the person to whom you are transferring your ticket at least 48 hours prior to the event. Please note that it is your responsibility to find someone to transfer or sell your ticket to—unfortunately, we cannot assist with this.

No bartering: Please understand that tickets cannot be exchanged for other products or used as part payment for any of our other offerings. We ask that you respect this policy and refrain from negotiating or bartering on these terms.

Ticket upgrades/downgrades: If VIP options are available, you may upgrade your ticket. However, downgrading to a lower-priced ticket is not permitted.

Financial Losses

In the unlikely event that the event is cancelled, moved online, relocated to a different venue, or rescheduled, we cannot be held liable for any losses related to travel, accommodation, or other associated costs.

We recommend that you book accommodation with flexible cancellation policies, purchase travel insurance, and have contingency plans in place for any business meetings or opportunities you arrange around the event. Unfortunately, we cannot accept liability for any financial losses that may result from changes to your plans.